“What Have You Been Putting Off and What’s Holding You Back?” plus 1 more

What Have You Been Putting Off and What’s Holding You Back?

Posted: 02 Feb 2010 11:46 AM PST

In a quiet moment yesterday I asked my Twitter network:

“what’s one thing that you have been putting off that would improve your blog? (and what’s stopping you from doing it now?)”

The answers were quite varied – everything from redesigns, to writing E-Books, to posting more regularly to SEO optimization, to monetization.

A number of people reflected that just being asked the question helped them to move forward with things that they’d been procrastinating with – so I thought I’d ask the question again here on the blog.

Of course there can be good reasons for putting things off – timing is important and you can’t do everything at once – but if you’re anything like me there are things that you know you probably should be doing that you’re simply procrastinating about.

For me one of the big procrastinations for me until mid last year was creating a product of my own. I’d always said I’d write an E-Book – but every time I sat down to do it I never got past the planning stage (I have notebooks with about 10 different plans that never eventuated).

Why didn’t I do it? Was it laziness…. or busyness….? If I’m honest about it I’m sure it’d be a bit of both of those things – however I suspect it was also partly fear that held me back.

Fear that it’d flop, fear that nobody would buy it, fear that people would critique me for selling something and not giving it away for free, fear that it wouldn’t be perfect, fear that perhaps I didn’t have it in me to create a product like I wanted….

Actually – saying I was too busy might sound a bit better – I sound very insecure!

In the end – I knew that if I didn’t create an E-Book that I’d be kicking myself later. The time came for me to draw a line in the sand and just do it. I don’t have any secret strategies for getting over the hump of getting myself into gear really.

I did tell a couple of others that I was doing it – I did set aside two days purely to put it together – I did engage the services of someone to help me design it – I did set myself a deadline.

All of that helped me get going but in the end it was a change of attitude that got me over the hump.

“what’s one thing that you have been putting off that would improve your blog? (and what’s stopping you from doing it now?)”

PS: one of the reasons I started ProBlogger.com was to help those of us who procrastinate to be accountable to others. A number of our members over there are setting themselves (and each other) challenges to help them keep moving forward.

For example Paul recently set a challenge for members to create a free report/e-book to give away (that link is only viewable by members). What’s exciting to me is that a number of members have actually got their reports ready and launched as a result of working together in this way rather than just tackling their list of things that they must do alone.

Post from: Blog Tips at ProBlogger.

What Have You Been Putting Off and What’s Holding You Back?

Lesson #1: First Impressions and the Power of Contrast

Walking into Maha there was an immediate transformation that occurred that drew us into the experience.

Situated on a small and fairly ugly street filled with the back ends of buildings and car parks (I have to say I wasn’t expecting much of a place in this part of the city) – Maha’s fit out immediately created an impression that lasted for the rest of the afternoon (and beyond).

It was anything but like the street outside and was a luxurious yet tasteful version of a middle eastern dining room. Dark, cosy and inviting – in stark contrast to the bright, stark, surrounds of concrete outside.

Lessons: first impressions matter a lot and can create a lasting impression that sets up the experience someone has of what you’re doing. Unexpected contrast is also something that will grab people’s attention and make them take notice of what you’re doing.

Lesson #2: Simplified Dining

Sometimes dining in places like Maha can be an overwhelming experience for a guy like me. I’m no gourmet and being confronted with a menu filled with dishes that need translation and being overwhelmed with a wine list with so many options that I have no idea where to start isn’t my idea of a great way to start a meal.

Instead at Maha we were warmly greeted, seated and giving a very simple drinks menu (with an invitation for a more extensive one if we required it). The menu for the day was a banquet (chefs choice – although we could have some input if we had special needs) which I also appreciated. Conversation was not interrupted with choices of food and drinks and the overwhelming nature of those menus and wine lists were eliminated.

Lessons: choice is great but sometimes it can be overwhelming and simplicity can be appreciated.

Lesson #3: Engaging the Senses

Throughout the meal it was not just our taste buds that were stimulated. In the corner a three piece band played middle eastern music, outside was a court yard where people smoked shi sha pipes (creating sweet smell that drifted into the room) and at the end of the meal we were offered to have our hands rinsed in a little lemon cologne which engaged both our senses of smell but also touch.

The cologne also made a lasting impression – even as I fell asleep last night it lingered on and I was once again reminded of the experience of Maha.

Lesson: engage the senses and you transform something that can be quite one dimensional into something experiential.

Lesson #4: Unexpected Gifts

When it came time for the bill to be brought to the table the waitress also delivered three small white boxes (one for each couple) with some small pastries in them. They were a little take home gift to extend our visit.

These gifts served a several purposes including:

something we didn’t ‘pay for’ – it is amazing what impression getting something for free makes (or course we DID pay for the gift as the pastries would not have cost much and our bill more than covered it). This perceived extra value and a gift will of course create a lasting impression, increase the chances of us returning and telling our friends about the experience.
extending the experience – today as I ate a pastry (24 hours after dining at Maha) I’m still thinking about the meal.

Lesson: gifts (big and small) and extra value create an impression!

Lesson 5: Focus Upon the Positive

As we were about to leave our waitress stopped by the table. Instead of asking if everything was ok (often the way wait staff word this question) our waitress asked us what our favourite part of the meal was.

Couching the question by asking us for the best part of the meal was a pretty smart move as it shifted our minds away from parts we might not have enjoyed (not that there were any for me) and onto the best parts of the meal just as we were about to leave. We left pondering the good rather than what could have been better.

This also served as a great way for the staff to gather feedback on what was working – something that no doubt helps them to continue to improve what they do.

I also wonder whether asking this question set up some cues in our minds that might be repeated later as we discussed the meal with others. We’d already each said something good about the meal within seconds of completing it – perhaps that’d be what we’d say next time we spoke about the meal.

Lesson 6: Choreography/Process

As we drove home from Maha V and I both commented on how those behind the restaurant must have put some real thought into the experience that they offered those who dined with them. Having eaten in another of the restaurants owned by one of the owners we saw some patterns in some of what we’ve mentioned above.

Our experience didn’t just happen. Everything from the ways in which we were greeted, through to the small touches like the lemon cologne and complimentary pastries were intentional and planned steps in a choreography of a typical visit to Maha.

I’m certain that the process evolved over time but the experience was not left to chance – there was a clearly thought through process in place which ensured the best chances of a great experience for diners and a profitable business.

Best of all, the ‘choreography’ wasn’t obvious or intrusive in any way, it just naturally unfolded.

Lesson: great experiences don’t always just happen. A little thought can go a long way to helping people move through an experience in a positive way.

Which of these principles could you take and apply in your blog or online business?

Post from: Blog Tips at ProBlogger.

Lessons from a Fine Dining Experience