“Has Aweber Been Compromised? Reports of Spam Going to Aweber Lists” plus 1 more |
Has Aweber Been Compromised? Reports of Spam Going to Aweber Lists Posted: 19 Dec 2009 05:58 PM PST Updated: this post has been updated. I don’t want to cause alarm on this but today I’ve had emails from 11 subscribers to two of my different email lists that I administrate at Aweber complaining that they’ve been inundated with pharmaceutical spam. In each case the subscribers have set up email addresses especially for my newsletters which they use for no other purposes. In each case they’re complaining of getting the same types of emails – up to 20 of them in a few hours. At first I thought perhaps my account had been compromised – but I began to do some investigating and am beginning to see some others talk about the same problem. For example @planetmike tweeted about a similar problem here. I’m not sure if he’s talking about my newsletters – that’s a possibility. Further searching in a few webmaster forums turns up similar discussions. Webmaster World – “Today I got pharma/ED spam to various of those unique addresses. After a little research, I found the common thread: The companies I gave those addresses to use AWeber’s services. (AWeber provides mailing list services to businesses, e.g. sending newsletters to a company’s customers.)” WarriorForum – “Today I am getting deluged with spam to addresses that are on aWeber lists, including a couple of email addresses that have ONLY been given to aWeber.” From another user in the WorriorForum – “I’ve been having EXACTLY the same issue. I have some test e-mail addresses that I ONLY use within AWeber and just today I’ve started receiving lots of spam to them. These are e-mail addresses across multiple domains including my own and others such as GMail, etc. These e-mails are only housed within AWeber so I know that the problem is somewhere within their systems.”
I’m hesitant to make a call that Aweber has been compromised (I know they wouldn’t have played a part in this, they’re reputable and it’d be business suicide for them to be caught at that) – perhaps it’s a problem with some email service provider (although from the emails I’ve received it’s impacting people who subscribe with a variety of email providers) but something does seem to be wrong here. I’ve got emails into Aweber and will update you with their response. In the mean time – if you have received this spam and you’re on the ProBlogger newsletter list (as some are reporting) I sincerely apologise and hope we can get to the bottom of it. PS: I’ve sat on this story for 18 hours hoping to get a response from Aweber but it seems that their support don’t work weekends (I’m actually a bit surprised that they don’t seem to have put any response on their blog or Twitter account as I’m now seeing more and more buzz about it in forums and on Twitter). I’ve since had another 10 or so angry complaints from readers and have seen the same thing happening for another list I have on a separate account which I use to promote the ProBlogger Book with Chris Garrett. That account is completely separate to my Aweber account and I don’t even have access to the password of it meaning that it’s not just my Aweber subscribers who are being hit. Again – this could be a wider issue than just Aweber – perhaps some spammer is using some kind of system to target a whole lot of random email addresses – but it does seem that perhaps it’s somehow more centred around Aweber. Time will tell. I don’t like to post this as I really love Aweber as a service (they’ve been brilliant since I switched to them) – but because readers seem to be unsubscribing and blaming me for it I wanted to make sure word was out that there may have been a problem. I’d love to get comments from anyone who has similar experience with this in the last few days. Are your lists complaining of spam at the moment too? Hopefully in getting people’s experiences we’ll be able to help Aweber get to the bottom of what’s happening. Update: Within half an hour of posting this Aweber got in touch. They’re not ready to make a public statement on this but are happy for me to pass on that they’re aware of it and are “doing extensive investigations into any possible issues.” From what I can tell they’re collecting lots of data – perhaps if you have any specific data from those in your lists including header information of spam emails it could be worth emailing Aweber to let them know of your problem and any data that you have. I’d suspect that specific information would be helpful to them. Post from: Blog Tips at ProBlogger. Has Aweber Been Compromised? Reports of Spam Going to Aweber Lists |
ProBlogger Readable on Mobiles Posted: 19 Dec 2009 05:48 AM PST One of the most requested featured by readers here at ProBlogger has been for the option to view this site more easily on a mobile device (at least some). In the last few days we’ve added the WPtouch plugin to both ProBlogger and DPS. I hope that this will enable a faster and easier to navigate user experience for readers on their iPhones and other mobile devices. Of course if you’d prefer to view the site as normal you just need to scroll to the bottom of the page and flip the switch there back to the normal view. Do let me know how the experience is viewing ProBlogger this way on your mobile. Also – have you optimized your blog for mobile viewing? If so how did you do it? Post from: Blog Tips at ProBlogger. |
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